Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Richard Reed
Very positive. I am very pleased with the car and the professional but relaxed way the sales process was handled. I have bought 3 Subaru Outbacks from K T Green since 2004 and have found every aspect of their service excellent, from Sales to Service to Parts. The key factor is personal service. I know the people I deal with and they know me. I ran the Subarus alongside an Audi and a Mercedes and the contrast was stark. The marketing image of those cars far exceeded the reality and the servicing was not in the same league as that which I receive at K T Green, yet the costs were higher.
Kevin Chance
Very Good Experience right from the start.
No hassle on the sale of the Forester and PX of my car.
All extra parts requested were fitted with no problems.
Issue with air con was resolved promptly.
Excellent dealer all round
Simon Ware
Excellent service for a product recall issue with my Forester.

The team at KT Green were exceptional, professional and very courteous. I shall be stopping there in the future when I consider my next car and should my car require parts in the future these are the only dealership I will consider.

Excellent selection of vehicles for sale too - well priced and good quality all-round.
Ken Stokes
I've used KT Green for 15yrs, always found them friendly and decent to discuss issues with. Test drive resulted in my buying another forester and saying bye to my trusty 14yr old pal!
Stuart Mcpherson
I have dealt with K T Green for over ten years and have always found them an excellent company to deal with. they accommodate the customer with no problem and no difficulty. There is a new Subaru dealer nearer to my home, which I have not tried because I am entirely content with K T Green.
Sally Bulman
Thank you very much for the excellence service K received yesterday. Very impressed. Sally.
Sam McDonagh
Exceptionally professional and helpful sales team. I bought a 2016 Isuzu Yukon and it was in excellent condition, fits the bill exactly and is a very comfortable and economical vehicle for a large pick up. Everyone at K T Green was very friendly and helpful, strongly recommend them as your first port of call if considering an Isuzu.
Lewis Lawson
I purchased a AT35 through my business (Oaklands Construction ) we needed something truly rugged off road for my site visits to save hours trunching through mud on foot but must be good on road too. I usually detest going in dealerships generally as I hate getting a hard sell, games and having every latest sales buzz word, marginisation technique and auto suggestion imposed on you by a badly suited commission desperate sales person.

NOT THE CASE!! The polar and better opposite !

They clearly just know their market and understand their customers and are armed with facts on their vehicles. They share the good and maybe not so good over their rival competitors machinery openly and are not desperate - clearly they want a deal but they want good deals and new customers

The service was excellent, organised and even the finance they can arrange in house is on par with my direct providers.

Both sales and service were a pleasure to be around with and are informed and proffesional, technical and I'm rushed, friendly but not desperate.

I respect knowledge and honest advice. If the truck Is as dependable as the team they have a very pleased customer
Andy Thomas
Bought a 3 year old boxster from Simon Aug 17 and had a fantastic experience throughout. From the very first call to test drive to picking the car up - a really straight forward guy to do business with. He knows his cars and picks out good examples to trade with. Wouldn't hesitate to recommend these guys to others.
Tom Butler
Bought a Trooper Citation from K T Green in the early 90's and have had many Subarus from them since then.
Martin Davies
Just bought an Outback from Matthew at KT Green and would highly recommend them and him personally. The whole process was made very easy and when we collected the car this evening we were both surprised at the detail and extras that Matthew had added without cost. The definition of a good deal is when both parties walk away happy and with a handshake and this was certainly the case. Highly recommended.
Craig Wakefeild
Been using Kt Green for some years now with having three Subaru's in the past. Always a fast and helpful service. It's Number one for Subaru in Yorkshire.
Lee Deighton
Visited them today with hesitation issues on my impreza, problem fixed & a cappuccino thrown in all at zero cost. Customer service was excellent & Would recommend there services to anyone. Top drawer.
Riscy Rich
Our car went in for some recall work and had some other issues fixed at the same time. The service department staff were really helpful and got the works turned round promptly. Many thanks.
Dave Tuck
Was at the 60th celebration the staff were chatty and helpful. They remembered me even though I'd only bought 1 of my 6 Subarus from them. They also fixed a minor problem without charging me during the evening. Excellent service.
Melanie Harvey
Excellent service, went to book my vehicle in for a light replacement, they did it immediately whilst I waited
James Scott
I collected my Subaru XV yesterday after it had been in to have the rear tailgate painted after I had damaged it on my garage door. I would just like to say what a fantastic job your guys have made of it, I knew this paint (Deep Cherry) would be difficult to match because of the type of paint and the colour that it is, but it looks absolutely super and brand new again. Well done KT Green again. I also noticed that my car has been valeted and the tire walls have been blacked prior to collection - exceeding my expectations by some margin.
Thank you once again to Tom and all the guys there for being a superb example of customer service
Ken Riley
Great garage. Been a regular customer here for over 10 years. Not the cheapest but I dont mind paying for quality and good service.
Mark P
Great service very friendly
Steve Rhodes
I first purchased my Isuzu Blade 4 years ago from KT Green and have had it serviced there during the last 4 years. The service has always been the best I've had in nearly 40 years of driving . Due to this and the reliability of the Isuzu after 130,000 miles of trouble free motoring I have today traded in the old Blade for the new model. From Simon in sales to all the service team it is always a pleasure to deal with you.
Stuart Moore
Very friendly and helpful. No hard sell.
nick sands
Nice friendly guys and were very helpful today. Nice to see a family run business still doing well
Brian Britland
Extremely helpful nothing was too much trouble. Great service !!!

Andy Warlow
Had to take my Outback to K T GREEN as part of a Subaru UK recall.Found them easy to deal with on the phone booking my appointment. Had the car in straight away,wasn't a long job giving me the chance to look at the fabulous new Outback in the showroom.
Dave Taylor
Great service and very knowledgeable team.
Adrian Lewis
Driving home in my wife's Fiesta one of the rear suspension springs broke. Being within a few hundred yards of KTG I called in on the off chance they may be able to confirm my diagnosis. They did and arranged delivery of said spring and provided me with a courtesy car to get home. Two hours later I had a call telling me the car was ready for collection! This company provides old fashioned help, advice and service with a smile. Without exception the staff are first class, thank you one and all.
Fiona Ellel
Thank-you Tom Benson....such a professional team of people, committed Subaru ethos and customer care. I can't thank you enough for all you have done for us.
Martin Sorrell
Friendly family run company nothing is too much trouble.
Sam Hirst
Excellent service from Simon when purchasing my Izuzu D-Max. Would recommend to anyone. Great vehicle too.
peter bye
I have dealt with this dealer for over 20 years . Some of the staff from those days are still there. I have always found the employees honest ,straightforward,efficient and most of all trustworthy. I have never been let down or disappointed in any respect over all these years. I took delivery of an Outback a few days ago,a very enjoyable experience . Both product and dealership first class.
John Curran
Fantastic work desk available to use while waiting for car being serviced
John Page
Great staff very nice showroom enjoyed my experience here
JOHNB
Very helpful in providing urgently needed brake fluid. Thank you!
Sam Hirst
I have today picked up my Izuzu D-Max Fury from Simon at KT Green. I have been incredibly impressed with the service I have received. No hard sell, and nothing seemed too much trouble. If anyone was looking for a personal service from a Main Dealer I wouldn't hesitate to recommend this dealership.
David Williment
Amazing super friendly and personal service. On my 3rd Subaru from them. Wouldn't go anywhere else. Highly recommended.
Chris Ralph
Excellent friendly customer service. So easy to deal with . Wouldn't hesitate to recommend.
David Exelby
Been today for Yorkshire scoobys meet ..very nice and friendly staff 5 star

dave burns
From the first contact we made with the KT Green Garage and dealing with Matthew the sales director to collecting our new car.was first class service. We would also like to thank all the other staff for also being very helpful when we made phone calls to the garage.also Mr Green for collecting us from the train station when we come through collect our car . very professional we will use them again for our next car! They deserve the full five stars for service. Thank you to all staff
Michelle garbutt
Would just like to say what a brilliant experiance and pleasant transaction when we bought our car off Simon.
So very helpfuly and not at all pushy like you find in other dealers.
Also had a follow up email off Simon to make sure we were happy with our car.
Would highly recommend this dealer.
Thank you Simon
BALDY FF
Great Visit today, spoke to Matthew and Simon, top guys. Sorted a Great car and highly recommended to any interested in Subaru/Isuzu. thanks guys!!
Caroline Mawer
They look after us very well at KT Green. Called in on spec to report a knocking on our car today and they straight way put it on the ramp and made a diagnosis! Very friendly and professional and excellent service always.
Peter Occardi
As usual, professional, knowledgeable service. A real pleasure to buy a vehicle from and to take back for servicing.
Ian Holstead
Always helpful
Adam Pigram
Great helpful staff with good product knowledge. Very helpful with my parts purchase.
Dannyal Ahmed
I Called parts department spoke to Andrew told him I am from venom imports brilliant guy got back to after an hour with price and will call when parts arrive super that's the services what makes you happy buying these cars
Martin Hamilton
Great service very happy
Annie Arthur
I'm a Yorkshire girl living in Scotland and had to make the hard decision to upgrade my beloved 15 year old Impreza. My Dad and his wife sourced my new Impreza at KT Green and found the service they received second to none. My dad is currently driving a Lexus and previously owned Jaguars and a BMW to name but a few and felt that KT Green Subaru exceeded any experience he had had. And the Gold Star award goes to Mathew who made the whole experience pleasurable. When I am back in the motherland I will be calling in to shake your hand!